National Business Support Specialist - Indianapolis, IN

Join KEYENCE as a National Business Support Specialist

Location: Sales Office – Indianapolis, IN
Total Compensation (Base + Bonus): $62,181

As a National Business Support Specialist , you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You’ll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.

What You'll Do

- Drive sales culture and support office development to create new business opportunities.

- Maintain a positive and productive office environment.

- Participate in and present during office meetings.

- Manage inbound customer calls and emails related to technical support.

- Coordinate and facilitate internal and external training events at customer sites.

- Organize office events, including the annual holiday party.

- Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.

- Research and share relevant local company news to support sales efforts.

- Maintain and update internal systems with customer and company data.

- Process internal customer requests efficiently and accurately.

Qualifications

- Bachelor’s degree required.

- Strong organizational and time management skills.

- Excellent communication and interpersonal abilities.

- Proficiency in Microsoft Office (Excel, Word, Outlook).

- High attention to detail and accuracy.

- Ability to lift up to 30 lbs and manage office deliveries.

- Previous experience in customer service or sales support preferred.

- Willingness to travel monthly (1–2 overnight stays).

What We Offer

- Base Salary: $48,790

- Bonus Target: $13,391 annually (performance-based), paid quarterly

- Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year

- Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

- Recognized by Forbes as one of the World’s Most Innovative Companies

- A global leader in factory automation and quality assurance solutions

- Operating profit of over 40% for 25 consecutive years

- A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.