Care Coordinator Tier 2 MHP/QMHP Pathways to Success

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Care Coordinator Tier 2 MHP/QMHP Pathways to Success who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule: Monday through Friday with two evenings required

What you will be doing?

Care Coordination and Support: Intensive Care Coordination (CCSI) . CCSI is provided to children stratified into Tier 2. Designated CCSI Care Coordinators work with an average of 16 families at a time and are never assigned to work with more than 18 families at once.

Care Coordination and Support (CCS) is the foundational service that Care Coordination and Support Organizations provide to Pathways enrolled children and families. It is an evidence-informed, structured approach to care coordination based on the values, principles, and phases of Wraparound. CCS includes a broad set of activities designed to assess, plan, and monitor the service needs of the child and family and includes:

- Engagement and outreach to children and families, including education on Systems of Care and Wraparound processes;

- Organization and facilitation of a CFT (Child Family Team) that meets on a regular basis;

- Reviewing and updating the childs IM+CANS regularly, which includes identifying needs and strengths and the developing a strengths-based service plan;

- Crisis assessment, safety and prevention planning, and response activities;

- Coordinating and consulting with MCOs, providers, other child-serving systems, and any other support involved with the childs care. This includes helping transition children from an institutional setting, including from an out-of-state setting to a community-based living arrangement; and,

- Referring, linking, and following-up with service providers and social service agencies for services recommended by the CFT on the service plan.

- Documentation of Pathways Program activities, and services provided.

- Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.

- Responsible to provide independent program coverage when scheduled.

- Assure compliance with all agency, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures.

- Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.

- Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.

- Meet minimum service hour standards (MRO) monthly.

- Complete all required case management documentation (IM+CANS, consents, program/agency paperwork) on a timely basis.

- Complete and sign all MRO Documentation within 48 hours using Cx360

- Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.

- Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.

- Obtain Input from clients, families, guardians and other staff on how to improve services.

- Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.

- Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).

- Assure client records are properly maintained per agency procedures.

- Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.

- Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.

- Provide effective services for clients individual needs and in line with client rights and the Mental Health Recovery Model.

- Attend monthly clinical supervisions per DHS requirement

- Attend team meetings and be a positive contributor.

- Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters).

What will we provide Full Time employees. Benefits_Summary.pdf

- 21 Days of Paid Time Off plus 10 Paid Holidays

- Paid training

- Tuition reimbursement

- Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance

- 401K with a 3.5% company contribution after one year.

Qualifications

What will you bring to the table?

Education: Bachelors degree in Human Services required

Experience: Experience working in social services required.

Physical:

- Navigation of stairs

- No lifting restrictions.

- Ability to provide services in clients homes.

Equipment:

- Computer including Microsoft Windows applications

- Copy Machine

- Telephone with voice mail system

- Basic household appliances

Additional Requirements:

- The use of personal automobile, a valid drivers license, and the minimum amount of liability insurance as defined by AIDs Personnel Policy

- Drive self and clients in agency or personal vehicle.

- Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEUs and other relevant trainings

- Evening hours may be required

- Must be able to drive a passenger vehicle

- Must maintain IM+CANS certification

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to possess.