Director of AI Enablement

Texell Credit Union is seeking a Director of AI Enablement to lead the practical adoption and implementation of artificial intelligence across the organization. This full-time position will work on-site at our headquarters in Temple, TX and report directly to the President/CEO.

This role is brand new and is not primarily a software development or data science position. We are looking for someone who can understand how work gets done, identify where AI tools can make a meaningful difference, and lead those ideas from concept through rapid implementation. This position will work across the credit union to help employees and leaders understand what is possible with AI while ensuring new technology is implemented securely, responsibly, and with measurable results.

As Director of AI Enablement, you will:

- Lead Texell's enterprise-wide adoption and implementation of AI tools and capabilities.

- Partner with executive leadership to develop and maintain Texell's AI strategy, roadmap, and priorities.

- Work directly with leaders and employees to identify opportunities for AI-enabled process improvements and develop practical workflows, tools, assistants, agents, and prototypes to improve how work gets done.

- Lead AI initiatives from discovery and testing through implementation, adoption, and production.

- Evaluate AI platforms, vendors, and emerging technologies for practical use within the credit union.

- Develop organization-wide AI education and provide hands-on training to help employees and leaders effectively use approved AI tools.

- Partner with technology, security, risk, compliance, and other business areas to ensure AI solutions appropriately protect Texell, its data, and its members.

- Help maintain Texell's AI governance framework and standards for responsible use, data handling, security, human oversight, documentation, and monitoring.

- Establish measurable objectives for AI initiatives and track their impact on efficiency, cost, employee productivity, and member experience.

- Keep executive leadership informed of significant AI developments, opportunities, risks, and their potential impact on the credit union.

We’re looking for someone who:

- Has a bachelor's degree or an equivalent combination of education and relevant professional experience.

- Has experience leading cross-functional initiatives involving technology, process improvement, or digital transformation and can clearly communicate complex concepts across all levels of an organization.

- Has a strong understanding of generative AI and modern AI capabilities and can translate that knowledge into practical business solutions.

- Can quickly understand unfamiliar business processes, identify opportunities for improvement, and determine where technology can provide meaningful value.

- Has strong analytical, financial reasoning, project management, and problem-solving skills.

- Is curious and willing to experiment while maintaining strong judgment regarding security, privacy, risk, and responsible AI use.

- Is comfortable influencing change across an organization and can earn the trust of both frontline employees and senior leadership.

- Has experience with financial services, AI implementation, automation, AI governance, AI agents, APIs, retrieval-augmented generation, or related technologies (preferred).

We want you to know that Texell:

- Is a fast-paced merit based organization focused on performance.

- Recognizes and rewards hard work through employee events throughout the year.

- Proudly participates in Corporate Challenge hosted each Fall with the City of Temple.

- Is passionate about helping those in need and provides opportunities to volunteer throughout the year.

- Offers an excellent benefits package including health, dental and vision coverage, a 401(k) with a dollar-for-dollar match up to 6%, tuition reimbursement, paid vacation and sick time, and more.