Senior Specialist Collection, Dunning & Dispute Management

MAIN RESPONSABILITIES

- Resolve incidents with customers about queries and payments
- Build relationships and credibility with internal and external customers
- Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
- Ensure proper financial measures for collections
- Address insolvencies according to company policies and procedures
- Be in charge of providing support in accounting closings

QUALIFICATIONS & SKILLS

- 1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
- Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
- Experience with automation of credit to cash process between different tools
- Analytical skills: Understanding account situations and studying the problem.
- Strong and clear communication
- Detail & solution-oriented person
- German and English are required; Polish is a plus.

WHAT DO WE OFFER?

- Hybrid Work Model : Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
- Full-time position  based in Barcelona.
- Ticket Restaurant : Enjoy a daily meal allowance to support your well-being.
- Flexible retribution : Kindergarten & Transport
- 30 Labor Days of Holidays : Ample time off to relax and recharge.
- Language Lessons : Access to language lessons to help you grow both personally and professionally.
- Medical Insurance : 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
- Open and Modern Office Environment : Work in a collaborative, innovative, and comfortable space designed for your success.