Benefits Coordinator - Senior (HOPD Stem Cell Therapy MCC)

The Benefits Coordinator Senior performs complex insurance coordination and patient access functions while serving as a subject-matter expert in clinic operations, including insurance verification, authorizations, and scheduling workflows. Provides guidance to team members, assists with training, and supports process improvement initiatives to enhance patient access and operational efficiency consistent with the UT Health mission, vision, and patient promise.

- Advanced knowledge of insurance verification, authorization processes, and clinic workflows.
- Ability to interpret insurance requirements and resolve complex coverage issues.
- Demonstrates strong analytical and problem-solving skills.
- Ability to train and mentor staff.
- Skilled in coordinating multiple priorities in a high-volume clinic environment.
- Proficient with electronic medical records, scheduling systems, and Microsoft Office applications.
- Strong interpersonal communication and conflict-resolution skills.

Education:

High School diploma or GED equivalent required.

Experience:

Four (4) years of directly related experience is required.