Community Business Development Manager - Commercial Relationships

Help shape how we show up in our communities and strengthen financial health at scale. In this role, you will build and grow relationships that expand meaningful community engagement across key commercial sectors. You will connect partners to practical resources and programs that support employees, students, and community stakeholders. You will collaborate with leaders across the firm to turn shared priorities into measurable outcomes. If you are energized by relationship building and community impact, this is a chance to make your work visible and valuable.

As a Business Development Manager in the Community and Business Development team, you will guide regional and national community opportunities for commercial clients and partners. You will manage a portfolio across government, higher education, healthcare, nonprofit, and middle market relationships while adapting coverage as priorities evolve. You will work with colleagues across the firm to translate partner needs into clear engagement plans with measurable outcomes. You will keep us aligned through disciplined progress tracking and executive-ready updates that support timely decisions. Together, we will strengthen trust, deepen engagement, and expand access to financial health capabilities.
Job responsibilities

- Manage a portfolio of commercial relationships across government, higher education, healthcare, nonprofit, and middle market sectors

- Develop and maintain holistic engagement plans that align goals, resources, and measurable outcomes with partner entities

- Monitor progress against engagement objectives and deliver clear, executive-ready updates with consistency

- Identify, assess, and prioritize opportunities to deepen engagement in partnership with sector-aligned banking teams and internal stakeholders

- Translate partner needs into actionable engagement strategies and coordinated execution plans

- Collaborate with financial health coaches and community managers to expand the reach and effectiveness of financial health workshops and education programming

- Recommend scalable solutions and repeatable operating practices that support community and business development priorities

- Lead cross-functional coordination to ensure timely execution and strong follow-through in a matrixed environment

- Represent the firm with high integrity and strengthen trust through measurable community outcomes

Required qualifications, capabilities, and skills

- Minimum 7 years of business development experience in at least one of the following sectors: government, middle market, higher education, healthcare, or nonprofit

- Demonstrated ability to influence stakeholders and align outcomes to observable behaviors and commitments

- Proven ability to create clear, executive-level summaries, updates, and presentations

- Demonstrated ability to operate independently and manage competing priorities in a matrixed environment

- Proven relationship management skills, including building engagement plans with partner entities and internal stakeholders

- Demonstrated coaching and collaboration skills, including the ability to partner effectively across functions to lead adoption and execution

Preferred qualifications, capabilities and skills

- Experience managing national portfolios and executing engagement plans that scale across sectors, geographies, or partner types

- Experience deploying financial health education programs, workforce financial wellness initiatives, or community-based capability-building programs with internal delivery teams

Travel Requirement

- ability to travel up to 75%