Product Management Intern

About Bask Health

Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.

We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.

About the Role

We're looking for a Product Management Intern to gain hands-on experience building and improving software products at Bask Health.

You'll work alongside product managers, engineers, designers, and customer-facing teams to understand user needs, research product opportunities, and help deliver improvements across our telehealth platform.

This is a hands-on internship for someone who enjoys solving problems, learning how software works, and turning ideas into practical solutions. You'll participate in product discovery, technical planning, testing, and launches while contributing to projects that support real users.

We're looking for someone who is curious, analytical, comfortable with technology, and eager to learn how products are built from initial idea through launch.

What You'll Do

- Support product managers in planning and improving features across Bask's telehealth platform.
- Help gather feedback from merchants, patients, clinicians, and internal teams to identify user needs.
- Participate in product discovery, user research, and competitive analysis.
- Assist with writing product requirements, user stories, and acceptance criteria.
- Work with engineers and designers to understand technical requirements and potential solutions.
- Help investigate product issues, reproduce bugs, and document findings.
- Support product testing and quality assurance before new features are released.
- Research competing products, industry trends, and emerging technologies.
- Help analyze product usage, user feedback, and basic performance metrics.
- Assist with organizing product documentation, development priorities, and project updates.
- Participate in product planning meetings, feature reviews, and technical discussions.
- Explore opportunities to improve workflows, usability, and efficiency across Bask's applications.
- Support product launches and help gather feedback after release.
- Take ownership of smaller research, documentation, testing, or product improvement projects.
- Present findings, recommendations, and project updates to product and engineering teams.
- Learn how to prioritize product opportunities, evaluate tradeoffs, and measure outcomes.

Requirements

Requirements

- Interest in product management, software development, and building technology products.
- Foundational understanding of how websites, applications, or software products work.
- Some hands-on technical experience through coursework, personal projects, internships, or independent learning.
- Familiarity with at least one programming language, such as JavaScript, TypeScript, or Python.
- Strong analytical thinking, research, and problem-solving skills.
- Ability to organize information, document findings, and communicate ideas clearly.
- Strong attention to detail and willingness to investigate problems independently.
- Ability to learn unfamiliar technologies and software tools quickly.
- Comfortable collaborating with engineers, designers, and cross-functional teams.
- Excellent written and verbal communication skills.
- Willingness to receive feedback, ask questions, and contribute ideas.
- Ability to take initiative and manage assigned responsibilities in a fast-moving environment.

Nice to Have

- Currently pursuing or recently completed studies in Computer Science, Engineering, Business, Design, or a related field.
- Previous internship, coursework, or project experience involving product management or software development.
- Experience building a website, application, prototype, or other technical project.
- Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development tools.
- Experience with user research, usability testing, or competitive analysis.
- Familiarity with product management tools such as ClickUp, Jira, Linear, or Notion.
- Experience writing user stories, product requirements, or technical documentation.
- Familiarity with product analytics, spreadsheets, or basic SQL.
- Experience using AI tools for research, prototyping, or software development.
- Interest in SaaS platforms, e-commerce, or consumer-facing applications.
- Interest in telehealth, digital health, or healthcare technology.
- A portfolio, GitHub profile, or examples of projects demonstrating initiative and technical curiosity.