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AAmerican Express

Operations Support

Gurugram, Croatia + 1 moreListed 3h ago

  • Hybrid
  • Full-time

About this role

How will you make an impact in this role?

We are looking for someone who is not only detail-oriented and analytical, but also empathetic, adaptable, and able to thrive in collaborative environments. You will be a key contributor to the success of the GPS Quality team by ensuring process compliance, identifying improvement opportunities, and helping others grow through feedback and partnership. As part of this role, you’ll be reviewing operational transactions, coaching team members through quality insights, and working closely with stakeholders to ensure customer and business needs are met with excellence.

For EMEA & APAC including the Japan Market.

Language Requirements : Advanced level of English & Japanese Language JLPT N3

Language Requirements : Advanced level of English & Japanese Language JLPT N3

- The successful candidate needs to be an organized, energetic individual with well-developed communication skills.
- A high level of numeracy and analytical skills is required
- Attention to detail and ability to maintain a high level of accuracy whilst working under pressure is essential
- Ability to identify, gather and analyze complex information
- High level of customer focus with excellent problem-solving skills
- Ability to organize and manage deadlines, adapting your time to changing priorities in order to meet the needs of the department
- Ability to work as part of a team ensuring team goals are achieved
- Business Japanese, Speaking & Writing. Minimum JLPT N3

Pay not listed
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Location
Gurugram, Croatia + 1 more
Work model
Hybrid
Role type
Full-time
Experience
Mid level, 2–5 years
Family
Other (Business-Related)
Listed
3h · Oct 12, 2026
A

American Express

Public · 10,001+ employees

  • Fintech & Payments
  • Banking & Insurance
  • Travel & Hospitality

American Express is a global payments and premium lifestyle company. It provides cards, banking, payment, travel, rewards, and business services to consumers, companies, and merchants.

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