Team Leader-Operations

Seeking an experienced and dynamic Team Leader to lead a team in TCE Backoffice. The successful candidate will be responsible for managing daily operations, ensuring efficiency and accuracy in all back office functions, and leading a team to achieve performance targets and maintain high standards of service delivery.

- The incumbent should be graduate or equivalent with 6 years of post-qualification experience.
- Understanding of travel world, rate parity and transaction Lifecyle will be an added advantage
- Should not be on any form of counseling or action plan
- Good Knowledge of American Express and TCE processes and systems is desirable
- Strong interpersonal skills and the ability to influence at all levels
- Excellent communication skills
- Sound planning and organizing skills
- Must possess problem solving and planning skills to facilitate and focus on continuous improvement
- Self-starter with ability to execute with minimal direction and strong attention to detail
- Ability to work in a team environment fostering teamwork and driving collective performance
- Colleagues with people leading experience or at people leader profile can also apply