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NNavy Federal Credit Union

Instructional Designer II (Legal Operations)

Pensacola, FLListed 2d ago

  • Hybrid
  • Full-time

About this role

To plan and manage instructional design projects and initiatives within the business unit and/or across the organization. Develop instructional courses tailored to meet the desired learning outcomes and needs of Navy Federal and the learners. Collaborate to implement strategies for educating and training employees to achieve higher levels of performance. Utilize a variety of techniques to define and sequence instructional content and strategies. Create curricula by quickly and efficiently learning/processing large volumes of information and by conducting research on subject matter. Remain supportive of business unit/organizational training needs and refresh the training and materials as needed throughout its lifecycle. Work independently under general supervision.

- Ability to adapt to fluctuating work-flow
- Ability to compile, organize and present information clearly and concisely
- Experience in working and participating in cross-functional, multi-dimensional teams and projects
- Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
- Significant experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products
- Advanced knowledge of instructional design to develop courses for products, processes and/or skills
- Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
- Advanced organizational, planning and time management skills
- Advanced research, analytical, and problem solving skills
- Advanced skill capturing and translating processes and requirements into easily understood terms
- Advanced skill in assessing departmental/branch training needs and researching topics for course development
- Advanced skill in building strategic and execution-focused plans and alliances with partner leadership
- Advanced skill interacting tactfully and effectively in difficult situations
- Advanced skill to successfully influence, lead and/or guide others towards goals
- Advanced verbal and written communication skills
- Effective database and presentation software skills
- Effective skill collaborating with various external and internal technical and/or functional contacts
- Effective skill communicating with all levels within an organization
- Effective skill guiding and training less experienced staff
- Effective word processing and spreadsheet software skills
- Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experience

Desired Qualifications

- Significant experience in multi-media training
- Advanced knowledge of Navy Federal products, services, programs, policies and procedures

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526

Pay not listed
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Location
Pensacola, FL
Work model
Hybrid
Role type
Full-time
Experience
Mid level, 2–5 years
Family
Curriculum Designer
Listed
2d · Oct 9, 2026
N

Navy Federal Credit Union

Other · 10,001+ employees

  • Banking & Insurance

Navy Federal Credit Union is a member-owned, not-for-profit financial institution serving active-duty military personnel, veterans, Department of Defense personnel, Coast Guard personnel, and their families. It provides deposit accounts, loans, mortgages, credit cards, investment services, and insurance-related services.

More at Navy Federal Credit Union

6 open
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    6. NNavy Federal Credit Union↳Navy Federal Credit UnionMember Service Representative (Full-Time) - MesquiteMesquite, TX · On-siteOn-site—2d

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