Member Service Representative (Full-Time) - Mesquite

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

- Experience in building effective relationships through rapport, trust, diplomacy, and tact
- Effective research, analytical, and problem-solving skills
- Experience working independently and in a team environment
- Experience maintaining composure in a high-production and changing environment
- Experience navigating multiple systems efficiently and adapt to evolving technologies
- Effective skill exercising sound judgment and make informed decisions
- Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
- Effective verbal and written communication skills to engage with members and colleagues

Desired Qualifications

- Working knowledge of deposit and loan products, services, and operational procedures
- Experience in customer service, preferably in banking or a financial institution

Additional Information

Hours:

- Available Monday - Saturday, hours based on business needs.

Location:

- 1505 N. Town East Boulevard Suite 200 Mesquite, Texas 75150
- Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.